Reviews & replies

Ominvo drafts a personalized reply for every new Google review using Claude. Here's what the model sees, how it decides what to write, and what you can change.

Every AI draft goes through you before it's posted. Edit inline, regenerate, or write from scratch — nothing hits Google without your approval.

1 and 2-star reviews need a different approach than positive ones. Here's how Ominvo handles them and what you should know before you reply.