Ominvo for Dental Offices
Industry InsightsIn dental care, online reviews are not optional. They are the appointment before the appointment — and most practices have no idea what theirs are saying.
83%
of Americans use online reviews to evaluate a dentist — Dentaly.org Consumer Survey, 2023
The data
85%
specifically use Google reviews when choosing a dentist
Google is not one option among many for dental patients. It is the option. Your Google profile is your front door.
Dentaly.org Consumer Survey, 2023
70%
filter out practices below 4 stars
Seven out of ten potential patients never even read your reviews if your average drops below 4.0. They have already moved on.
ReviewTrackers, 2022
63%
of patients who left a review never heard back
Every unanswered review tells the next patient reading it that no one is home. HIPAA does not require silence — it requires care.
ReviewTrackers, 2022
Trend
The signals that matter most when a new patient is deciding
Source: Dentaly.org Consumer Survey, 2023
Rising bar
The impact of a single negative review on booking decisions
Source: ReviewTrackers, 2022
The cost of silence
The cost of silence — where unhappy dental patients go
Source: ReviewTrackers Online Reviews Survey, 2022; BrightLocal LCRS, 2024
The fix
Ominvo alerts you the moment a Google review posts. Reply while the patient still remembers the visit — and before the next prospect reading it forms an opinion.
Four AI tones built for dental practices. Replies never confirm a patient relationship or reference treatment details. Professional, warm, compliant. One click to post.
Practices that respond consistently see star averages climb. A higher average puts you above the 4-star filter — in front of the 70% of patients who would have ruled you out.
Built for dental practices — every Google review answered without lifting a finger. Meta, Trustpilot, and Yelp next.
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