Smart Filters
See the reviews that matter. Skip the rest.
Your review inbox grows every week. Smart Filters cut through the noise so you can fix the 1-star problems and surface the 5-star wins in seconds — not minutes.
Showing 4 reviews · 1-2 stars · last 30 days
How it works
Three steps to a cleaner inbox.
Choose your filter
Star rating, keyword, status, or time window. Set it once and your view snaps to exactly what you need.
Save your view
Pin "Urgent · 1-2★ · unanswered" to the top of your dashboard. It's there every time you log in — no re-clicking.
Stay focused
See only what needs you, every time you open Ominvo. Stop scrolling past five-star reviews to find the fire.
Features
Every filter you actually need.
Smart Filters pair with the Analytics Dashboard so the same data powering your charts is the data you triage from.
Star rating filter
Triage by sentiment. Negative reviews first, testimonials last. One click to see only the reviews that actually need your attention.
Keyword spotting
Auto-flag mentions of "refund", "manager", "wait", or any term you choose. Spot the pattern before it becomes a reputation problem.
Status filters
Unanswered, AI-drafted, replied, escalated. Know exactly where each review stands — no mental tracking required.
Time windows
Last 24 hours, this week, since your last login. Catch up fast after a long weekend without wading through old noise.
Saved views
Pin your top 3 filters. One click and you're focused. Same views, every time you open Ominvo — desktop or mobile.
Mobile-ready
Smart Filters work the same on your phone. Triage between coffees, reply from the car park, close the loop before the next customer walks in.
Smart Filters are part of GigaChad.
Available on GigaChad ($99/mo or $79/mo annual). Chad and Noob tiers can see all reviews — Smart Filters add the triage layer that single-location operators need at scale.
High-volume verticals like restaurants getting 50+ reviews a month see the biggest lift — filters turn a 90-minute inbox review into a 10-minute triage.
See plans →Stop scrolling. Start fixing.
Smart Filters turn 100 weekly reviews into 5 that need you today. Pairs with AI Replies to close those 5 in minutes.
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