Ominvo beta launches July 23, 2026 — only 10 spots remain Join the waitlist →

How It Works

Everything Ominvo does. Nothing hidden.

This page walks you through the full product — every dashboard panel, every setting, and exactly what each plan includes. Use the sidebar to jump to what you need.

The flow

From review to reply in three steps.

Ominvo connects to your Google Business Profile via the official API. Every new review flows in automatically, triggers an alert (on paid plans), and gets an AI-drafted reply ready for your approval. Here is exactly how that works.

1

Connect Google Business Profile

You authorise Ominvo to read your Google reviews via official OAuth. Your Google credentials are never stored on Ominvo servers. The connection takes under 60 seconds and can be revoked anytime from your Google account.

2

Reviews land in your dashboard

The moment Google notifies us of a new review, it appears in your review feed. On Chad and GigaChad, you also get an email alert — within seconds — with the star rating, reviewer name, and review excerpt.

3

Reply with AI or write your own

Every review gets an AI-drafted reply tailored to your business name and the review content. Edit it, approve it, or ignore it. Nothing posts to Google without your explicit action.

Noob

Free forever.

$0 / month

The Noob plan gives you a working dashboard with up to 10 reviews per month and 5 AI reply drafts. No credit card. No time limit. It is the full product with training wheels — enough to see how Ominvo works before you decide to upgrade.

ominvo.com/dashboard — Noob plan

Total Reviews

8

↑ 2 this month

Last Review

★★★★★

2 days ago · Google

Response Timer

Overdue

James Kowalski · 3d

Average Rating

4.1 ★

↓ 0.2 this month

Review Feed

Showing 8 of 10 / month
SM
Sarah Mitchell★★★★★2d ago

Absolutely love this place! The staff is incredibly warm...

Replied
JK
James Kowalski★★☆☆☆3d ago

Waited 45 minutes past my appointment. The service itself was okay...

No reply
EC
Emily Carter★★★★★5d ago

Best salon experience I've had. Clean, professional...

Replied

Your Impact — Chad only

See how Ominvo is saving you time and protecting your revenue.

Performance Analytics — Chad only

Rating trends, response rates, and your full performance breakdown.

AI Insights — Chad only

Recurring complaints, consistent strengths, and trends to monitor.

Stats bar

Always visible. Shows total reviews, last review with star rating, response timer (turns red when a review is unanswered for 48h+), and your average rating with trend.

Review feed

Lists every review with reviewer name, star rating, review text, timestamp, and whether you have replied. On Noob, capped at 10 reviews per month.

Reply drafts

Click any review to see the AI-drafted reply. You get 5 draft generations per month on Noob. Edit the text and copy it — posting directly to Google requires a paid plan.

Locked panels

Your Impact, Performance Analytics, AI Insights, and Competitor Tracking are visible but blurred. They unlock on Chad or GigaChad. You can see exactly what you are missing before upgrading.

What Noob cannot do

  • • No email alerts — you find out about reviews when you check the dashboard
  • • 10 reviews/month cap — older reviews roll off
  • • 5 AI drafts/month — drafts only, no direct posting to Google
  • • No analytics, no insights, no competitor tracking
  • • No digest preferences or alert filters
See what Chad unlocks →

Chad

The full product.

$24/mo annual

$30/mo monthly · Save $72/yr on annual

Chad unlocks the full dashboard — unlimited reviews, unlimited AI reply drafts, instant email alerts, performance analytics, and AI insights. This is the tier most solo owners need. Instant alerts, AI replies, and full analytics all included.

ominvo.com/dashboard — Chad plan

Total Reviews

8

↑ 2 this month

Last Review

★★★★★

2 days ago · Google

Response Timer

2h 14m left

James Kowalski

Average Rating

4.1 ★

↓ 0.2 this month

Your Impact

Time Saved

54 min

From 3 AI replies posted

Rating Lift

Building baseline

Revenue Impact

Estimated · unlocks soon

Performance

Rating Trend — 30 days

Review Velocity2 this month
Response Rate62%
Total Replied5 of 8
Avg Rating4.1 ★

AI Insights

Recurring Complaint

Wait times mentioned in 2 of 3 negative reviews this month.

Consistent Strength

Staff friendliness praised in 4 of 5 five-star reviews.

Trend to Monitor

Response rate dropped 12% vs last month.

Competitor Tracking — GigaChad feature

Unlimited reviews

No monthly cap. Every review Google sends us lands in your feed, permanently. Scroll back as far as your Google history goes.

Instant email alerts

The moment a new review arrives, you get an email with the star rating, reviewer name, and excerpt. Configure all reviews or 1–3 star only. See alert preferences →

Your Impact panel

Tracks time saved from AI replies (18 min avg per manual reply). Rating lift and revenue impact unlock after enough replies are posted to establish a baseline.

Performance analytics

Rating trend chart (30-day SVG line chart), review velocity, response rate vs industry average (~35%), total replied count, and average rating this month.

AI Insights cards

Three cards updated with every new review: recurring complaints (red), consistent strengths (green), and trends to monitor (gold). Pattern-matched across your full history.

Alert preferences

Master toggle, star filter (all vs 1–3 star), and digest frequency (instant / daily at custom time / weekly on custom day). All configurable from Settings.

Settings on Chad

ominvo.com/settings — Chad plan

Business Info

Sarah's Salon
Salon

Notifications

Email alerts for new reviews
All reviews1–3 ★ only
InstantDailyWeekly

Your Plan

ChadUnlimited reviews & AI replies

What Chad cannot do

  • • No competitor tracking — you cannot see how nearby businesses compare
  • • No team accounts — only the owner can log in
  • • No review generation via QR code or SMS
  • • No AI tone learning — replies do not adapt to your voice over time
  • • No monthly report card email
See what GigaChad adds →

GigaChad

The complete stack.

$79/mo annual

$99/mo monthly · Save $240/yr on annual

GigaChad has everything in Chad plus competitor tracking, team accounts (3 seats), review generation via QR code, AI tone learning, and a monthly report card. If you are running a serious operation or have staff, this is the tier. Smart filters and full alert preferences included.

ominvo.com/dashboard — GigaChad plan

Total Reviews

8

↑ 2 this month

Last Review

★★★★★

2 days ago · Google

Response Timer

All caught up

100% response rate

Average Rating

4.1 ★

↑ 0.3 this month

Competitor Tracking

GigaChad
Your Business
4.18 reviews
Competitor A
4.4124 reviews
Competitor B
3.867 reviews

Available after Google Business Profile connection is live · July 23, 2026

Team

SM
Sarah Mitchell
Active
+
— invite slot —
+
— invite slot —

Competitor tracking

See your star rating and review count vs nearby competitors on a horizontal bar chart. Updated automatically when new review data arrives. Available after GBP API goes live July 23.

Team accounts — 3 seats

Add up to 2 additional team members (3 total including the owner). Each gets their own login with access to the dashboard and AI reply drafts. Managed from Settings → Team.

Review generation

GigaChad gets a unique QR code and review link to share with customers. Point your phone at the QR, customer lands on your Google review page. Available after GBP API goes live.

AI tone learning

After enough approved replies, the AI starts matching your vocabulary, sentence length, and signing-off style. Replies feel less generic over time. Passive — no configuration needed.

Monthly report card

An automated email on the 1st of each month: rating trend, response rate, reply count, AI insights summary, and a comparison to the prior month.

Priority support

GigaChad subscribers get phone + email support with faster response SLAs. Contact support@ominvo.com with your account email to flag the priority tier.

Why GigaChad is the best choice

Chad gives you the full solo-operator experience. GigaChad is for owners who want the competitive edge — knowing where you stand vs nearby businesses, generating more reviews proactively, and having your team work from the same dashboard. The $240/year saving on annual makes the per-month cost $79. For a single location that gets even one extra customer per month from a better reputation, it pays for itself.

Calculate your ROI →

Compare

All plans, side by side.

Annual pricing shown. See full pricing page →

FeatureNoob
Free
Chad
$24/mo
GigaChad
$79/mo
Reviews & Replies
Reviews per month10UnlimitedUnlimited
AI reply drafts5/moUnlimitedUnlimited
Direct reply posting to Google
Review generation (QR + link)
AI tone learning
Alerts & Notifications
Email alerts
Star rating filter (all vs 1–3★)
Digest frequency (instant/daily/weekly)
Time-of-day delivery picker
Analytics & Insights
Stats bar (total reviews, avg rating)
Your Impact panel (time saved)
Rating trend chart
Response rate analytics
AI Insights (3 cards)
Competitor tracking
Monthly report card email
Team & Support
Team accounts3 seats
SupportEmailPriority emailPhone + email
Platforms
Google Business ProfileBetaBetaBeta
More platformsComing soonComing soonComing soon

Platforms

Google first. More coming.

Ominvo currently connects to Google Business Profile — the platform that drives the most review-based decisions for small US businesses. Additional platforms are on the roadmap. We will announce them as they go live.

Live in beta

Google Business Profile

Alerts, AI replies, analytics, and competitor tracking — all connected via the official Business Profile API.

Coming soon

More platforms

Additional review platforms are on the roadmap. We will announce them as they go live.

Get started

Ready to see it for yourself?

Ominvo launches July 23, 2026. Join the waitlist to get early access. The Noob plan is free forever — no card needed. Paid plans start at $24/mo on annual billing.

No credit card required for Noob. Cancel paid plans anytime. Questions? support@ominvo.com