AI REVIEW MANAGEMENT · BETA LAUNCHING JULY 23
Every review answered.
Every customer won back.
Ominvo watches your Google reviews around the clock, drafts AI replies in your voice, and posts them in one click. Built for salons, restaurants, gyms, and dentists.
★★★★★
Sarah M.
Amazing haircut, love this place!
★★★
Mike K.
Waited 30 mins past my appointment...
Trusted by businesses on
Monitors your reviews
24 hours a day, 7 days a week
AI replies powered by
Advanced AI technology
Built for US small businesses
Salons · Restaurants · Gyms · Dentists · Businesses
THE REALITY
A 1-star review sits unanswered for three days.
Your competitor replies in two hours.
By then, four customers have already left.
Ominvo closes that gap automatically.
Customer reaction to unanswered reviews
BrightLocal Consumer Survey, 2024
3.8
average days before a review gets a reply
BrightLocal 2024
63%
of 1–3 star reviews never receive a reply
ReviewTrackers 2024
Reply rate by business type
22%
of customers lost to
unanswered reviews
9%
more revenue from
just one extra star
4 hrs
saved monthly
with AI replies
THE MARKET REALITY
Your competitors are winning. Not because they're better. Because they reply faster.
97% of customers read reviews before visiting a local business. Most reviews go unanswered for days.
Average days before a review gets a reply
Source: BrightLocal Local Consumer Review Survey 2024
* Industry averages based on analysis of 50,000+ Google Business Profile responses
97%
of customers read reviews before visiting a local business
BrightLocal, 2024
63%
of 1–3 star reviews never receive a reply from the owner
ReviewTrackers, 2024
41%
more likely to return if the owner responds to their review
Harvard Business Review
35%
more revenue earned by businesses that actively respond to reviews
Womply Research
“
Responding to a negative review publicly turns a dissatisfied customer into a brand advocate 45% of the time — if the response arrives within 24 hours.
— Google My Business Official Research, 2023
What happens after an unanswered review?
When a business owner doesn't reply, customers don't just forget about it.
Source: BrightLocal Consumer Behavior Study, 2024
THE TRANSFORMATION
What changes when you use Ominvo.
Same business. Same customers. Completely different outcome.
Mon 9:04am
Customer leaves 2-star review
Mentions slow service and rude staff
Mon → Thu
⏱
3 days pass
You never see it — no alerts set up
Thu 2:11pm
You finally discover the review
While manually scrolling Google — by accident
Fri 11:30am
20 minutes writing a generic reply
“Sorry for your experience. We value your feedback.”
Outcome
Rating drops 4.2★ → 4.0★
Customer already left a second complaint on Facebook
Mon 9:04am
Customer leaves 2-star review
Ominvo detects it within 60 seconds
Mon 9:04am
You receive an instant email alert
Full review text, star rating, Google link — all in one email
Mon 9:06am
AI draft ready in 10 seconds
“Hi Mike, we sincerely apologise for the wait — this isn't the experience we want for you...”
Mon 9:07am
Reply posted with one click
3 minutes total. Customer notified by Google.
Outcome
Rating climbs 4.0★ → 4.3★
Customer updates review to 4 stars after seeing your response
The same review. A completely different story.
Ominvo costs less than one lost customer.
HOW IT WORKS
From new review to perfect reply.
Average time: under 4 minutes. Watch it happen.
01
Review arrives
Customer posts on Google
02
Instant alert
Email in under 60 seconds
03
AI drafts reply
Contextual, in your voice
04
You review it
Edit or post as-is
05
Reply posted
Google rewards speed
01
Review arrives
Customer posts on Google
02
Instant alert
Email in under 60 seconds
03
AI drafts reply
Contextual, in your voice
04
You review it
Edit or post as-is
05
Reply posted
Google rewards speed
The timeline, in real numbers.
vs. industry average of 3.8 days without a review management tool
THE TRANSFORMATION
What changes when you reply fast.
Without Ominvo
Why it matters
Every unanswered review is a public signal that you don't care. Prospective customers read it and leave.
Ominvo turns the moment of frustration into a moment of recovery.
With Ominvo
YOUR ROI
See what one star is worth.
Enter your monthly revenue. We do the math.
Estimated annual impact: $21,000
Based on research: a 1-star rating increase drives 5–9% more revenue. Businesses using active reply management typically see a 0.2★ improvement within 90 days.
Ominvo costs $30 a month.
Built for the way owners actually work.
No complex setup. No learning curve. From new review to posted reply in under 4 minutes.
alerts@ominvo.com
To: you@yourbusiness.com
⭐⭐⭐ New review — reply within 4hrs
★★★
Mike K. — just now on Google
“Waited 30 minutes past my appointment time. Really disappointed...”
Ominvo • Sent in under 60 seconds
INSTANT ALERTS
Know before your customers do.
Every new review triggers an instant email with the full text, star rating, and a direct reply link. Never miss a review again.
“Waited 30 mins past my appointment. Won't be back.”
“Hi Mike, we sincerely apologise for the wait — this is not the experience we want for you. We have reviewed our scheduling...”
AI REPLIES
Replies that sound like you.
AI reads the full review context and drafts a personalised reply in your voice — not a generic template. Post in one click or edit in seconds.
47
Total reviews
4.3★
Avg rating
92%
Reply rate
< 2h
Avg response
30-day rating trend
ANALYTICS
Watch your rating climb.
Your dashboard tracks reply rate, rating trend, and response time in real time. See exactly where you stand and what to do next.
★★★★★
Sarah M.
★★★
Mike K.
★★★★
Jenny P.
ALWAYS ON
Know about every review before your customers do.
Ominvo monitors your Google Business Profile around the clock. The moment a review appears — 5-star praise or 1-star complaint — you get an email with the full text, the star rating, and a direct link to reply. No manual checking. No missed reviews. No surprises.
AI REPLY DRAFT
★★★ — Mike K.
Waited 30 mins past my appointment. Won't be back.
AI Draft
“Hi Mike, we sincerely apologise for the wait — this is not the experience we want for you. We have reviewed our scheduling and are making changes. We would love another chance to show you what we are really like.”
AI REPLIES
Replies that sound like you. Ready in 10 seconds.
AI reads the review, understands the context — complaint, compliment, or question — and writes a reply in your tone. It references specific details from the review, not a generic template. Edit one word or post it straight. Either way, it takes under a minute.
30-DAY TREND
ANALYTICS
Watch your rating climb in real time.
Your dashboard tracks your reply rate, rating trend, and response time every day. Businesses that reply to over 95% of their reviews consistently rank higher in Google Maps search results. We show you exactly where you stand and what to do next.
Coupled with smart tools
Complete any review task in under 4 minutes.
SMART FILTERS
See exactly what needs your attention.
Filter by star rating, reply status, or platform. Your most urgent reviews are always front and centre.
REPLY RATE · 30 DAYS
ANALYTICS
Get real-time insights on every review.
Track your response rate, rating trend, and reply speed every day. Know exactly where you rank in your category.
ALERT SETTINGS
Alerts sent in under 60 seconds
ALERT CONTROL
Alerts on your terms.
Choose exactly when you get notified — every review, only negatives, or anything in between. Your inbox stays clean.
WHAT YOU GET
Instant review alerts
Never miss a review again. Ominvo monitors your Google Business Profile around the clock and sends you an email the moment a new review appears — including the full text, star rating, and a direct reply link.
AI replies in your voice
AI reads the review, understands the context, and drafts a reply that sounds like you wrote it — not a robot. Personalised, professional, and ready to post. Edit anything or post straight away.
Reply rate analytics
See your reply rate, rating trend, and average response time on your dashboard. Businesses in the top 10% of their category reply to over 95% of reviews. We show you exactly where you stand.
Start free, scale when ready
The Noob plan is free forever — 10 reviews and 5 AI replies per month, no credit card required. When you're ready to go unlimited, Chad is $30 a month. Cancel any time. No contracts.
Built for trust.
Your reviews, your data, your business. We just make it run smoothly.
HOW YOUR DATA FLOWS
Google Business Profile
Source
monitored 24/7
Ominvo
AI processing
encrypted delivery
Your inbox
< 60 seconds
PCI-compliant
Stripe payments
We never see your card
Ominvo connects directly to your Google Business Profile to monitor and manage reviews. We use Google's official OAuth system — your Google credentials never pass through our servers.
EARLY SIGNALS
What we're hearing from beta users.
We're in beta. No paid customers yet — these are real pain points from business owners we spoke to while building Ominvo.
View all feedback →“I didn't know I had a 2-star review sitting there for three weeks.”
Salon owner“Replying to reviews used to take me 20 minutes. I kept putting it off.”
Restaurant owner“A competitor responded to a bad review within an hour. I never even saw mine.”
Auto shop owner“I thought my Google rating was fine until a customer told me it dropped.”
Gym owner“I don't have time to check Google every day. That's the whole problem.”
Med spa owner“My receptionist was supposed to handle reviews. Nobody was handling reviews.”
Dental office“One bad review with no reply cost me — I could see it in the booking drop.”
Hair salon“I had no idea how often people mention us online until I started paying attention.”
Home services“Setting up took less time than I expected. That was a nice surprise.”
Restaurant owner“I want to reply but I never know what to say to a 1-star review.”
Gym owner“I didn't know I had a 2-star review sitting there for three weeks.”
Salon owner“Replying to reviews used to take me 20 minutes. I kept putting it off.”
Restaurant owner“A competitor responded to a bad review within an hour. I never even saw mine.”
Auto shop owner“I thought my Google rating was fine until a customer told me it dropped.”
Gym owner“I don't have time to check Google every day. That's the whole problem.”
Med spa owner“My receptionist was supposed to handle reviews. Nobody was handling reviews.”
Dental office“One bad review with no reply cost me — I could see it in the booking drop.”
Hair salon“I had no idea how often people mention us online until I started paying attention.”
Home services“Setting up took less time than I expected. That was a nice surprise.”
Restaurant owner“I want to reply but I never know what to say to a 1-star review.”
Gym ownerOminvo is an AI-powered review management tool for single-location small businesses — salons, restaurants, gyms, dentists, and more. It monitors your Google Business Profile around the clock, sends you an instant email alert when a new review arrives, and drafts a personalised AI reply in your voice. You review it and post in one click.
PRICING
Simple, honest pricing.
Start free. Upgrade when you're ready.
Save 20% with annual billing
Noob
Forever free
- ✓10 reviews per month
- ✓5 AI replies per month
- ✓Google reviews only
- ✓Basic dashboard
Chad
For growing businesses
or $288/year — save $72
- ✓Unlimited reviews
- ✓Unlimited AI replies
- ✓Google reviews (beta)
- ✓Email alerts — instant
- ✓Granular alert preferences
- ✓Full analytics dashboard
- ✓AI replies in your voice
GigaChad
Full automation
- ✓Everything in Chad
- ✓Review generation (QR + SMS)
- ✓One-tap mobile approval
- ✓Competitor tracking
- ✓Team accounts (3 seats)
- ✓Monthly report card email
- ✓AI tone learning
All plans include 14-day history. No setup fees. Cancel any time.·Stripe payments. Secure checkout.
WHY OMINVO
We built this for you,
not enterprise.
The tools small businesses are stuck using were built for 50-location chains. Here's what you're actually paying for.
Birdeye
$299/mo
starting price
Ominvo
Free
to start
Great product. Wrong customer. You'll pay for 47 features built for chains with 50 locations.
Beta launches
July 23.
10 businesses get early access. Join the waitlist and be first in line.
Join the waitlist →Free to join. No credit card. No spam.