Features · Review Generation
The reviews you're not getting
Most review tools start the moment a review lands on Google. By then, you've already missed every customer who left happy and silent. Ominvo's GigaChad tier starts earlier — the QR code on the counter, the SMS after the appointment — so the loop begins at the customer, not at Google.
How reviews reach you
Where each tier enters the loop
Five steps from customer experience to AI-drafted reply. Chad joins at step 3. GigaChad joins at step 1.
The earlier you enter the loop, the more reviews you get. The Chad tier makes you faster and smarter at everything that happens after step 3. GigaChad adds steps 1 and 2.
Tier difference
Reactive vs proactive — on this one dimension
Both tiers run the same review-management engine after a review lands. Only GigaChad acts before.
Chad — Reactive
You get what comes in
- Reviews show up when customers remember to leave one
- Average SMB sees a handful per month, mostly skewed extremes
- Ominvo replies faster, surfaces patterns, alerts you instantly
- Everything you'd expect from a review-management tool — done better
Good. Predictable. Won't change the volume.
GigaChad — Proactive
You create the inbound
- Everything in Chad — same engine, same speed, same AI
- Plus QR codes for the counter, receipt, table tent, door
- Plus pre-filled SMS templates to send after each appointmentComing soon
- You decide when to ask — your best moments, your best customers
Reviews go from 'what we got this month' to 'what we asked for this week.'
How the ask works
Two ways to ask. Both land on Google.
QR for the counter. SMS for after the appointment. Both point to the same review link — your real Google review form, no app downloads, no extra clicks.
ominvo.com/r/your-business
- Print on receipt paper, table tents, business cards
- Each business gets one unique link — never expires
Hi Sarah — thanks for coming in today. If you have 20 seconds, we'd love a quick Google review:
ominvo.com/r/marias-salon
Sent via iMessage
- Pre-filled with your business name and review link
- Send 30 minutes after the appointment — peak response window
Included with GigaChad.
Review Generation is the GigaChad differentiator. It's not in Chad. It's not in Noob. It's the proactive layer that turns review management into review growth.
$79/mo billed annually · $99/mo billed monthly · SMS launches with Twilio rollout after beta. QR codes are live the day you sign up.
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