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The basics

Why asking every customer for a review kills your rating

Last updated July 2, 20261 min read

Publishing Day 72 (July 5, 2026).

This article covers:

  • The selection bias math — why blanket review requests skew negative
  • The timing window that separates 4.9★ businesses from 4.3★ businesses
  • What "happy customer signal" actually looks like in practice
  • A request script that filters without feeling manipulative

Check back within 24 hours.